At Averlast, we believe in the quality of our fragrances and your satisfaction is our top priority. We understand that sometimes, a purchase may not meet your expectations. With every order we provide separate tester sample so you can check it before opening perfume. Here’s our straightforward refund policy designed for you:

1. Eligibility for Refunds

  • If you receive a damaged or defective product, please notify us within 7 days of receiving your order.
  • If you’ve purchased the wrong fragrance, you can request a return within 7 days, provided the product is unopened and in its original packaging.
  • Shipping Costs Are Non-refundable Unless The Return Is Due To An Error On Our Part.

2. Return Process

  • To initiate a return, please get in touch with our customer service at WhatsApp .with your order details.
  • We will guide you through the return process and provide a return address.

3. Refund Timeline

  • Once we receive and inspect your returned item, we will process your refund within 7-10 business days.
  • Refunds will be issued to the original payment method used during purchase.

4. Exceptions

  • For hygiene reasons, we cannot accept returns on opened or used fragrances.
  • Sale items are also non-refundable.
  • Shipping Costs Are Non-refundable Unless The Return Is Due To An Error On Our Part.

5. Customer Service

  • Our customer service team is here to assist you. If you have any questions or concerns, please contact us at info@averlast.pk or WhatsApp Us .